We accept returns/exchanges of online products in their original condition with tags attached and no signs of wear or damage within 5 days of receiving your order. Items restricted from returns/exchanges are: René Atelier Bridal gowns and custom evening gowns. All dresses under René the Label are eligible for returns at a 10% restocking fee or exchanges at no additional cost. Cancellations are not accepted after 24 hours of placing an order.
Return Shipping:
The customer is responsible for all return/exchange shipping fees. If products are returned with signs of wear or damage they will not be credited for a refund and will be returned to the customer at their cost. Any dry cleaning fees needed after a customer tries on a dress should the dress be returned with a prominent odor will be deducted in addition to the 10% fee.
To request a return please email our team at info@rene-atelier.com
Return Shipping Address:
International Shipping:
We do ship internationally using select carriers: USPS, DHL, and UPS. International shipping takes approximately 3-5 business days for delivery.
Shipping to Canada: We ship to Canada using: USPS, DHL, and UPS. Shipping time takes 1-3 business days.
Taxes and Duties:
The customer is responsible for paying any additional taxes or duties that may be imposed by their receiving country.
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René Atelier Size Chart |
| Size | 0 | 2 | 4 | 6 | 8 | 10 | 12 | 14 | 16 |
| Bust | 32 | 33 | 34 | 35 | 36 | 37.5 | 39 | 40.5 | 42 |
| Waist | 24 | 25 | 26 | 27 | 28 | 29.5 | 31 | 32.5 | 34 |
| Hips | 34.5 | 35.5 | 36.5 | 37.5 | 38.5 | 40 | 41.5 | 43 | 44.5 |
René the Label Size Chart |
| Size | X-Small | Small | Medium | Large | X-Large |
| Bust | 33 | 34.5 | 36.5 | 38 | 40 |
| Waist | 26 | 27 | 28.5 | 30 | 33 |
| Hips | 36 | 37.5 | 39 | 41 | 44 |
